At pk995, protecting your personal data is as important to us as delivering a world-class online casino experience. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold as a pk995 player in Pakistan and beyond.
These six principles summarise pk995's approach to data privacy. The full legal text follows below — please read it in its entirety to understand your rights and our obligations.
pk995 collects only the personal data necessary to operate your account, process PKR transactions, and comply with our international licensing obligations. We do not collect data speculatively or for undefined future uses.
All personal data held by pk995 — including your CNIC details, payment method information, and account history — is stored on encrypted, access-controlled servers. We apply industry-standard security protocols and conduct regular vulnerability assessments.
pk995 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with vetted service providers who assist in platform operations, and with regulatory bodies as legally required.
pk995 retains your personal data only for as long as your account remains active or as required by our licensing and anti-money-laundering obligations. Data that is no longer needed is securely deleted or anonymised.
pk995 players have the right to access, correct, and in certain circumstances request deletion of their personal data. These rights can be exercised by contacting our support team at any time through the pk995 account dashboard.
pk995 uses cookies and similar tracking technologies solely to improve your experience on the Platform — for session management, preference memory, and aggregate analytics. Cookie usage is detailed in Section 7 of this policy.
This Privacy Policy describes how pk995 ("we", "us", "the Operator") collects, processes, stores, and protects the personal data of individuals ("you", "the Player") who access or use the pk995 online gaming platform located at pk995.ws, including all associated services such as the casino, sportsbook, live dealer games, and account management tools.
pk995 operates under an international gaming licence and is committed to handling personal data in a manner consistent with internationally recognised data protection principles, including those embodied in the General Data Protection Regulation (GDPR). Where local Pakistani law imposes additional or different requirements regarding personal data, pk995 will endeavour to meet those requirements to the extent applicable.
By creating a pk995 account, using the Platform, or continuing to access pk995 services following notification of a material update to this policy, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Note: This Privacy Policy should be read alongside the pk995 Terms & Conditions, which govern the overall relationship between pk995 and its players. In the event of any conflict, the Terms & Conditions take precedence on matters of account conduct; this Privacy Policy governs all data protection matters.
For the purposes of this Privacy Policy, pk995 — the internationally licensed entity operating the pk995 Platform — is the data controller responsible for your personal data. This means pk995 determines the purposes for which, and the means by which, your personal data is processed.
Where pk995 engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, and customer support platforms), those providers act as data processors under contractual obligations that require them to handle your data only in accordance with pk995's documented instructions and this Privacy Policy.
All enquiries regarding data protection, including requests to exercise your rights under applicable law, should be directed to the pk995 Data Protection contact at [email protected], with the subject line "Data Protection Request".
pk995 collects personal data across several stages of your relationship with the Platform. The categories of data collected are set out below.
When you create a pk995 account, we collect: your full legal name, date of birth, Pakistani CNIC number, residential address, mobile phone number, and chosen username and password (stored in hashed form only).
To satisfy our international licensing requirements, pk995 collects and verifies copies of your CNIC (both sides), selfie photographs where requested, and proof of payment method ownership (e.g., a screenshot of your JazzCash or EasyPaisa account). Biometric data derived from identity documents is processed solely for verification purposes and is not stored beyond the period required for compliance.
pk995 records all deposit and withdrawal transactions, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT wallet address), transaction amounts in PKR or USDT, timestamps, and transaction reference numbers. Full payment card numbers (where applicable) are never stored by pk995 — card data is handled exclusively by our PCI-DSS compliant payment processing partners.
pk995 records your gameplay activity on the Platform, including games played, wagers placed, outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud detection, and regulatory reporting as required by our licence.
When you access the pk995 Platform, we automatically collect certain technical data including your IP address, browser type and version, device type and operating system, referral URL, and session timestamps. This data is used for security monitoring, fraud prevention, and aggregate analytics to improve Platform performance.
pk995 retains records of communications between you and our support team, including live chat transcripts and email correspondence, for the purposes of quality assurance, dispute resolution, and regulatory compliance.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration & KYC Data | Account operation, age/identity verification | Duration of account + 5 years post-closure |
| Financial Transaction Data | Payment processing, AML compliance | 7 years from transaction date |
| Gaming Activity Data | Account management, responsible gaming | Duration of account + 3 years post-closure |
| Technical & Device Data | Security, fraud prevention, analytics | 13 months on a rolling basis |
| Communications Data | Support quality, dispute resolution | 3 years from the date of communication |
pk995 uses the personal data it collects for the following specific purposes:
Marketing Opt-Out: pk995 does not send unsolicited marketing communications. If you receive a pk995-branded marketing email you did not consent to, please report it immediately to [email protected] — it may be a phishing attempt.
pk995 processes your personal data on the following legal bases, consistent with internationally recognised data protection principles:
pk995 shares personal data with carefully vetted third-party service providers who assist in delivering Platform services. These include KYC identity verification providers, payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT infrastructure providers), customer support software providers, and cloud hosting infrastructure operators. All such providers are bound by data processing agreements that restrict their use of your data to the specific service they provide to pk995.
pk995 may disclose personal data to its licensing authority, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction where required to do so by applicable law, court order, or in connection with legal proceedings. pk995 will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or sale of all or substantially all of pk995's assets, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any material change to data processing practices that may result from it.
pk995 does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment with no exceptions.
The pk995 Platform uses cookies and similar technologies (such as local storage and session tokens) to deliver a functional, personalised, and secure experience. The categories of cookies used by pk995 are as follows:
You may manage your cookie preferences at any time through your browser's privacy settings. Note that disabling certain cookies may affect the functionality of the pk995 Platform, including your ability to maintain a logged-in session.
pk995 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing obligations. The specific retention periods applicable to each category of personal data are set out in the table in Section 3 of this Privacy Policy.
Following the expiry of the applicable retention period, pk995 will either securely delete your personal data or, where deletion is not technically feasible, anonymise the data such that it can no longer be attributed to you as an individual.
Note that certain categories of financial transaction data and KYC records are subject to mandatory minimum retention periods under anti-money-laundering legislation and our international gaming licence conditions. These mandatory retention obligations take precedence over any deletion request where they apply.
pk995 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While pk995 takes every reasonable precaution to safeguard your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own pk995 account credentials. If you suspect that your account has been compromised, contact pk995 support immediately.
pk995 will never ask you to provide your password via live chat, email, or any other channel. If you receive such a request, do not respond and report it to [email protected] immediately.
Subject to applicable law and our licensing obligations, pk995 players have the following rights in relation to their personal data. These rights may be exercised by contacting pk995 at [email protected] with the subject line "Data Protection Request".
pk995 will respond to all verified data subject requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and its reason.
The pk995 Platform is strictly intended for persons who are 21 years of age or older. pk995 does not knowingly collect, process, or retain personal data belonging to persons under the age of 21.
pk995 employs CNIC-based age verification at the point of account registration to prevent underage access. In the event that pk995 discovers that personal data has been collected from a person under 21, the account will be immediately closed, all personal data will be deleted to the extent not required for legal retention purposes, and any deposits will be returned to the funding payment method.
If you believe a minor under the age of 21 has accessed or registered on the pk995 Platform, please contact us immediately at [email protected].
As an internationally licensed gaming operator, pk995 may transfer your personal data to countries outside of Pakistan in order to deliver its services. Such transfers may occur to countries where pk995's hosting infrastructure, KYC providers, or payment processing partners are located.
Where personal data is transferred internationally, pk995 ensures that appropriate safeguards are in place to protect your data, including contractual clauses requiring the recipient to maintain protections equivalent to those described in this Privacy Policy. pk995 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate compensating controls.
The pk995 Platform may contain links to third-party websites or services, for example links to game providers or payment method information pages. pk995 is not responsible for the privacy practices of such third parties and this Privacy Policy does not apply to them. You are advised to review the privacy policies of any third-party site you visit via a link from the pk995 Platform.
pk995 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. The most current version of this Privacy Policy, together with its effective date, will always be available on this page.
Where we make material changes to this Privacy Policy — for example, changes that significantly affect how we use your personal data or the rights you hold — we will notify registered players via a prominent notice on the pk995 Platform prior to the changes taking effect. Your continued use of the Platform following notification constitutes your acceptance of the updated Privacy Policy.
We recommend bookmarking this page and reviewing it periodically, particularly if you are a regular pk995 player across Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pk995, please contact us through the following channels:
pk995 takes all data protection enquiries seriously. If you are not satisfied with our response to a data protection complaint, you may have the right to escalate the matter to the data protection supervisory authority in your jurisdiction, or to the gaming authority under whose licence pk995 operates.
Quick Reminder: Exercising your data protection rights — including access, correction, or deletion requests — will not affect the quality of service you receive from pk995 or result in any detriment to your account, except where the processing of specific data is strictly necessary for continued account operation under our licensing obligations.
Request a copy of the personal data pk995 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal basis for retention exists.
Object to processing based on legitimate interests or for marketing.
Receive your data in a structured, machine-readable format.
Request temporary restriction of processing in certain circumstances.
pk995 will never sell your personal data to third parties. Your CNIC, payment details, and account history are stored securely and used only for the purposes stated in this policy. Exercise your data rights anytime by contacting support.
Your personal data is protected by industry-leading security and internationally licensed oversight. Experience Pakistan's most trusted online casino — cricket betting, live baccarat, and 500+ slots, all in PKR.
21+ only. Gambling involves financial risk. Please play responsibly at pk995.